Facilities

 

Q: How many people fit in The Green Room? 

A:  We have seating for about 50 people. “Standing room only,” we can fit 75.

 

Q: Do you have a restroom?

A: Yes, our restroom is located at the back of our venue, accessible via a small set of stairs. 

 

Q: Are tables and chairs included in the hourly rate?

A: Yes, various folding tables, 30 folding chairs, and the five couches in the room can be arranged at your discretion.

 

Q: Do you have speakers/a sound system/a TV we can hook up to for music or visuals?

A: Yes! We have multiple entertainment options!
– TV 100 inches

– Two large Bluetooth speakers 

– Sonos Sound System

– Mixer

We recommend having a YouTube link or an HDMI cord ready for any videos you’d like to show on the TV. 

 

Q: Do you have a photo booth? 

A: We have a 360 Slow Mo Video Booth available for rent! Please check our ADD-ONS page for other items to add to your event. *This item must be rented in advance as it is not on-site. 

 

Q: Can I add the Silent Disco Headphones to my party? 

A: Yes! Visit our ADD-ONS page for more information about our SILENT DISCO PACKAGE. 

* This item must be rented in advance as it is not on-site. 

 

Q: Do you have a kitchen? 

A: No. There is NO KITCHEN. We have a small mini fridge.

 

Q: Are there any restricted items?

A: No open flames in the space (candles, matches, etc). No weapons of any kind, and no minors! 

 

Q: Is there a private area or dressing room for performers?

A: We have a small area next to the bar that can be curtained off for privacy. It features a full-length mirror and two leather benches, accommodating 3 – 5 people comfortably seated. 10ft x 6ft space. The restroom can also be used to change! 

 

Q: Do you have a Lost and Found? 

A: Yes! Please email us at [email protected] with a description of what you have lost and your NAME and PHONE #, and we will get back to you ASAP! 

 

Q: Do you have snacks or water available?

A: Yes! The Green Room comes with a snack bar run by our concierge during all bookings unless otherwise specified. We offer a wide selection, including candy, chips, soda, and tea. Complimentary water from our filtered water station is available to everyone free of charge. 

 

Food & Beverage

 

Q:  Do you allow outside food and beverages? Do you have any catering recommendations?

A: Absolutely! We do not have a kitchen or any amenities, but you are welcome to provide food and beverages for your guests. We have a Menu of catering options and local restaurants we can share.

 

Q: Do you serve alcohol?

A: No, and guests cannot SELL alcohol on the premises, but you can BYOB or have an open bar for your event. All guests must be 21+. We check IDs at the Door. 

 

Parking

 

Q: Where can guests park? 

A: Metered Parking is available on Ventura and on Hazeltine. Moorpark and Hazeltine have free street parking, but be sure to check the parking signs for restrictions. 

 

Q: Where do I park for load-in and load-out? 

A: You may park on the curb in front of our door on Ventura Blvd. with your hazard lights on to load in and out of your event. This is not a place where you can leave your vehicle. 

 

Q: What do I do if I get a parking ticket?

A: The Green Room is not responsible for your parking decisions and their results.

 

Costs & Fees 

 

Q:  What is the standard hourly rate for a non-ticketed event? 

A: $150/hr.

Q:  What are your cleaning fees? 

A: For an event with no food or beverage/catering service brought in, there is  a STANDARD CLEANING FEE  of $150

For an event with Catering, Open Bar, or Food Service, there is a FOOD & BEV CLEANING FEE of $250.

 

Q: How far in advance can I load in or decorate? How late can we stay?

A: The space will be available to you for the duration of your booking. If you need more than 15 minutes to load in or load out for your event, that time must be included in your booking. We cannot keep anything of yours in the space overnight.

 

Q: Is there a cancellation or refund policy for renting the space?

A: Cancel 2 weeks before your event for a full refund. Cancel at least 7 days before your event for a 50% refund. 

 

Q: What is the required deposit amount, and at what stage of the booking process is it due?

A deposit of 50% of your invoice is due upon booking, with the remaining 50% due at least 7 days before your event. 

 

Q: What forms of payment do you accept?

A: Cash, Credit/Debit, and Cash App.

Q: How will I pay my invoice?

A: Most clients pay their invoice online with a debit or credit card, we also accept cash on site when we are open. Please contact us at [email protected] to schedule a time to visit.  Invoices are emailed to you when your booking is confirmed.

Q:  What happens if someone at my event breaks something? 

A: Please let a concierge know immediately, and we can discuss reimbursement between the event host and our management team. We do have cameras, so we will be able to determine if anything was damaged at your event.